Refund Policy

1.Overview

This Refund Policy outlines the conditions under which Density Delta provides refunds for paid subscriptions.

2.Trial Period

All new Premium subscriptions include a 3-day free trial. You will not be charged during the trial period. You may cancel anytime during the trial through your account settings without incurring any charges.

3.Subscription Refunds

Once a subscription has been charged:

• We do not provide refunds for partial months or unused service periods.
• You may cancel at any time, and your subscription will remain active until the end of the current billing period.
• You will not be charged for subsequent billing cycles after cancellation.

4.Exceptional Circumstances

Refund requests outside of these standard terms may be considered on a case-by-case basis for circumstances such as:

• Technical issues that prevent use of the Service for an extended period (more than 24 hours).
• Erroneous charges or duplicate payments.
• Other circumstances at our reasonable discretion.

To request consideration, contact us through the /contact page with details of your situation.

5.How to Cancel

You may cancel your subscription at any time:

• Through your account settings.
• Via the customer portal accessible from your account.
• By contacting us through the /contact page.

6.Processing Time

If a refund is approved, it will be processed to your original payment method within 5-10 business days, depending on your payment provider.

7.Contact

For refund inquiries, please reach out through the /contact page.